This website https://polisurban.com/ is operated by:

Institute for Urban Development “POLIS” LLC
(ООО «Институт развития городов ПОЛИС»)
OGRN: 1205000073376
INN: 5001135507
Legal address: Tver Region, Russian Federation
Postal address: Moscow, Russian Federation

For the purposes of international data protection laws, we act as a Data Controller.

Contact for privacy matters:
📩 dataprotection@polisurban.com

This Policy applies to website visitors, business partners, public authorities, investors and stakeholders across Africa, Europe and other jurisdictions.

We process personal data in accordance with:

• General Data Protection Regulation (EU) 2016/679 (GDPR)
• Protection of Personal Information Act (POPIA), South Africa
• Kenya Data Protection Act, 2019
• Other applicable data protection laws

We may collect:

Data You Provide:

• Name
• Email address
• Telephone number
• Organization and role
• Country
• Message content

Automatically Collected Data:

• IP address
• Device and browser information
• Website interaction data
• Cookies

We do not intentionally collect special category (sensitive) data.

Depending on jurisdiction, we rely on:

• Consent
• Legitimate interest (professional communication and partnership development)
• Contractual necessity
• Legal obligation

You may withdraw consent at any time

We process personal data to:

• Respond to inquiries
• Develop partnerships and projects
• Prepare proposals and contracts
• Conduct research and analytics
• Send professional communications (with consent)
• Improve website performance

We do not sell personal data.

As an international consultancy operating across Africa and globally, personal data may be transferred across jurisdictions, including outside your country of residence.

Where required, we ensure appropriate safeguards such as:

• Contractual protections
• Secure hosting environments
• Restricted access controls

Primary coordination of data processing is managed from the Russian Federation.

If you are located in the Republic of South Africa, the following applies under the Protection of Personal Information Act (POPIA):

• We process personal information lawfully and in a reasonable manner that does not infringe your privacy.
• Personal information is collected for specific, explicitly defined purposes.
• You have the right to:

1. Request access to your personal information
2. Request correction or deletion
3. Object to processing
4. Lodge a complaint with the Information Regulator of South Africa

• We take appropriate, reasonable technical and organizational measures to prevent loss, damage or unauthorized access.
• In the event of a data breach posing risk to you, we will notify you and, where required, the Information Regulator

We retain personal data only as long as necessary to:

• Maintain professional relations
• Fulfill contractual obligations
• Comply with legal requirements

Data no longer required is securely deleted or anonymized.

Subject to applicable law, you may:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Request data portability
• File a complaint with a supervisory authority

To exercise your rights:
📩 dataprotection@polisurban.com

We aim to respond within 30 days.

We use cookies to:

• Ensure website functionality
• Analyze traffic
• Improve user experience

Where required, we obtain consent before placing non-essential cookies.

We implement appropriate safeguards, including:

• HTTPS encryption
• Access control
• Secure storage systems
• Internal data protection procedures

This website is not intended for individuals under 18.
We do not knowingly collect data from minors.

We may update this Policy from time to time.
The latest version will always be available on this page.